Hail & Roof Damage: What to Do in the First Hour

Safety first. If anyone is hurt, you smell gas, see fire or downed power lines, or the structure may be unsafe, leave and call 911 or your utility first. Property can wait; people can't.

Short answer: Wait until the storm has fully passed, stay off the roof, photograph damage from the ground (including hailstones next to a coin or ruler), cover active leaks from inside, and arrange a free roof inspection.

First-hour checklist

Wait for the storm to pass. Stay indoors until lightning and hail have stopped. Watch for downed lines around the house.
Stay off the roof. Don't climb a wet or damaged roof. Look from the ground, from windows, or use a phone zoom.
Photograph the evidence. Take date-stamped photos of hailstones next to a coin or ruler, dents on gutters, vents, cars and siding, and any missing shingles or broken windows.
Check inside for leaks. Look at ceilings and the attic. Put buckets under drips and move belongings away.
Do only safe temporary fixes. Cover broken windows with plastic or board. Roof tarping is best left to a pro.
Get a free inspection and notify your insurer. Hail damage can be hard to see from the ground. Get a roof inspection and report the loss; many storm losses may be covered, depending on your policy.

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ClaimToRepair documents damage and gives you a photo report and estimate you can share with your adjuster. Coverage may apply depending on your policy; only your insurer decides.

Frequently asked questions

How soon should I report hail damage?

Check your policy: many have deadlines for reporting storm damage. Reporting promptly and keeping your photos makes the process easier.

Can I tell if my roof has hail damage from the ground?

Sometimes. Dents on gutters, vents and soft metals are clues, but bruised shingles are often only visible up close. A roof inspection is the reliable way to find out.