After a House Fire: What to Do in the First Hour
Short answer: Get out and call 911. Do not go back inside until the fire department says it is safe. Then contact your insurer, find a safe place to stay, and photograph damage only after officials clear the home.
First-hour checklist
- Get out and call 911. Get everyone out, stay out, and call 911. Never go back in for belongings or pets; tell firefighters instead.
- Do not re-enter until cleared. Wait until the fire department says the building is safe. Fire can rekindle and structures can be weakened, with hidden hazards such as smoke, soot and damaged wiring.
- Ask about utilities. Ask the fire department whether power, gas and water are safe or have been shut off. Don't turn them back on yourself.
- Find a safe place to stay. Contact family, friends or the American Red Cross for help with temporary housing and essentials.
- Contact your insurer. Report the fire and ask about living expenses. Coverage depends on your policy.
- Document once cleared. When officials allow it, photograph and video every room and damaged item. Get a copy of the fire report. Secure the property with board-up and tarping to prevent further damage.
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Frequently asked questions
When can I go back into my house after a fire?
Only when the fire department says it is safe. Even then, wear protective gear and limit your time inside, because soot and smoke residue can be hazardous.
Do I need a board-up after a fire?
Usually it's a good idea. Securing broken windows, doors and roof openings helps prevent weather damage, theft and further loss, and many policies expect you to protect the property.