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Water Damage: What to Do in the First 48 Hours

Illustration of a flooded basement with standing water, a wall water stain, an air mover fan and a dehumidifier for drying
Fast water extraction and drying help limit secondary damage such as mold.

Fast steps to limit water damage and mold risk, and how homeowners vs. flood insurance typically differ.

Stop the source and stay safe

Shut off water at the main if it's a plumbing failure. Avoid standing water near electrical outlets.

Document before cleanup

Take photos and video of all affected areas and items.

Start drying immediately

Professional mitigation uses extraction, dehumidifiers and moisture meters to dry structure — not just surfaces.

Know your coverage

Standard homeowners policies generally exclude flood (rising surface water). Flood coverage typically comes from NFIP or private flood policies. Sudden pipe bursts are often treated differently.

Keep damaged items

Don't discard damaged items until your adjuster has seen them or approved disposal.

This guide is general information, not legal or insurance advice. Check your policy and consult your insurer or a licensed professional.

Related: Water & Flood Damage

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